In many instances, large companies talk (and talk and talk) about the products and services they can provide for their customers. Millions of dollars are spent each year on marketing efforts designed to tell customers about all the wonderful products and services that are available to them as consumers. Often the talk can be much more appealing than the reality. I’m not going to lie: many times within our marketing at Radwell, we do share our many capabilities with our customers. However, our reality is something we are very focused on every day, in every department within our organization. The best way to discuss what Radwell International is really capable of is by sharing some stories straight from the field. We’ve decided to do just that, starting with a great hero story straight from Robert Tiedeken, our Branch Manager in Radwell-Indiana. Rob has been with Radwell International for 10 years this April. He was a career IT professional and started with Radwell as a Systems Administrator. He was promoted to IT Operations Manager and in this role, he worked on design and buildouts for Radwell-UK, Radwell-Canada, Radwell-Texas and Radwell-Indiana. An unexpected opportunity arose for him when he was asked to take on the challenge of being a Branch Manager in Franklin, Indiana upon it’s completion. He took on the challenge and has never looked back. Rob is a great leader for Radwell-Indiana and does a great job building his team and creating a sense of community both with his employees as well as his clients.
Here’s Rob’s Customer Story: