Radical Automation: Insights from The Global Leader for Industrial Automation Services

A Tour of Radwell Headquarters in Willingboro, NJ

Jan 5, 2018 3:42:41 PM / by Julie Basello posted in Allen Bradley, Brian Radwell, Radwell International, Headquarters, Tour

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Radwell International is the industry leader in repairing and selling new, used and surplus manufacturing parts and equipment. We started off as Speck Industrial Controls in 1979 and have expanded to nine different locations throughout the United States, Europe and Canada. In 2016 we purchased a 312,000 square foot building in Willingboro, NJ to house our new global headquarters. Our new building is an interesting and functional space designed to accommodate the many facets of our business so we can support our other locations and our customers as much as possible.

Our Willingboro building was formerly an Express Scripts Medco pharmaceutical facility. Over a million dollars worth of packages ran through the conveyor systems, robots, and the automation that was in place in the facility. Radwell International took over the facility with that automation already in place. A lot of it we kept and maintained or we moved parts of it into a new area to reuse and re-engineer. By doing so, we were able to come up with a system that best fit our needs.

You can learn a lot about us by viewing our facility.  Not only are we an industrial automation supply leader, but we are a remarkable and multi-faceted organization with a clear mission statement. At Radwell we work hard, but we also make time for social activities and for giving back to the community. That’s a very important part of our culture here at Radwell. To learn more about our culture, read The Culture of Giving Back

 

 

 

 

Another important part of our culture is quality. Did you know that Radwell International is ISO 9001: 2015 certified? If you’re not sure what that means, Tom Foy, Our Global Training and ISO Manager can explain a little bit more about this designation here ISO Certification.

 

 

Now that we've completed that brief overview, let’s take a look at our Willingboro headquarters.

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The Culture of Giving Back: A True Success Story

May 26, 2017 11:06:06 AM / by Julie Basello posted in Behind the Scenes at Radwell International, Brian Radwell, Business, Radwell International, hero story, Company President, giving back, Support, Community, Connect

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Like most companies, the story of Radwell International is one of humble beginnings. The company story began 38 years ago in Mount Laurel, NJ and has survived and thrived through many changes. Brian Radwell, too, has gone through his share of challenges, both personal and professional. To read the detailed story of Radwell, you can check out this blog post The Story of Radwell.

To truly understand the Radwell story, you have to understand a little bit about Brian Radwell's motivation, which stems from supporting his father who was the kindest man in the world according to many people within the company who knew him when he was alive. I had the rare opportunity to ask Brian Radwell a question about fear of failure and the family culture of giving back .

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Standing Out in a Sea of Average: Customer Service Makes the Difference

Jul 7, 2016 9:23:13 AM / by RadwellInternational posted in Audre Lord, Behind the Scenes at Radwell International, Business, capabilities, Customer Service, Customers, Employee, Industrial Automation, Products, Radwell International, Radwell Service Offerings, Sales growth, Services, Success, Touch Points, Uncategorized

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“There are no new ideas. There are only new ways of making them felt.” -Audre Lorde

Being successful in business is a challenging experience. The pace is fast, you can be hit from all angles, and anything can happen on any given day. In almost every instance you are surrounded by competitors. All you want to do is continue to move forward and provide the service or product that your business offers in a productive and profitable way. What is it that differentiates your business from every other company out in the world offering a similar product or service? Maybe your branding is more skillful. Perhaps you use technology in a more impactful way. It’s possible you even execute better than competitors. But in almost every business, the differentiating factor truly is the customer service you provide to your clients. If your business operates with customer service as a priority, it is most likely standing out and hopefully moving forward in a positive way.

Of course everyone preaches that they are customer driven. It would be foolish for a business not to say such a thing if they hope to continue to operate successfully. But what does customer driven really translate to? What does it mean?

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways. – Richard Branson

Customer service, by definition, is the provision of service to customers before, during, and after a purchase. It is also how a product is delivered to a customer. During the many points of customer contact your company may have, it is important to evaluate performance. Is your product (or service) accessible? Is it easy to gain access? Is it cost-effective/provide value? Does it meet (or hopefully exceed) the customer’s expectations for that product or service?

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Four Ways Your Manufacturing Operation Can Go Green and Save

Feb 22, 2016 7:00:00 AM / by RadwellInternational posted in Asset Recovery, Business, Green, Industrial Automation, manufacturing, PLC Center, Radwell International, Radwell Service Offerings, Save money, Solutions

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In the business climate of today, it’s no longer an option to run a manufacturing facility as greenly as possible- it's a necessity. With the rising cost of doing business, finding ways to help the environment and reduce costs is a new standard. It's a standard that many are working hard to achieve in their daily business operations.

For manufacturing facilities, with their large working spaces and equipment-driven operations, going green can be even more critical. Finding ways to help the environment can be challenging but there are four simple ways to make a decent level of “green” impact:

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Radwell International Europe Invests Over ÂŁ300k in 2015

Jan 20, 2016 6:00:27 AM / by RadwellInternational posted in Behind the Scenes at Radwell International, Business, capabilities, engineering, Industrial Automation, Meet the Team, Radwell-Europe, Radwell International, Radwell Service Offerings, Radwell-UK, repairs, robotics, Special events, Uncategorized, Warehouse

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More than £300,000 has been invested in Radwell Europe’s facility after significant growth in 2015 due to the increase of employees and test capabilities.

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The Father of PLC's:How Richard Morley Revolutionised the Automation Industry

Nov 25, 2015 11:09:11 AM / by RadwellInternational posted in Allen Bradley, Automation, Dick Morley, Europe, Fanuc, Industrial Automation, Industrial automationPLC; Programmable Logic Contr, Industry, maintenance, manufacturing, Modicon, Omron, PLC, production, Programmable Logic Controller, Radwell International, Schneider, Uncategorized, United Kingdom, United States

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It’s been 51 years since the birth of the Programmable Logic Controller. We look back at the history of the PLC and how replacing hard wired relay systems changed the world of manufacturing.

  Dick Morley, 1968

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Meet the Team: Hollie McGaha (Radwell-Indiana)

Nov 6, 2015 7:00:00 AM / by RadwellInternational posted in Behind the Scenes at Radwell International, Employee, Meet the Team, Radwell-Indiana, Radwell International, Receiving Processor

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Collaborative Marketing: Having Fun and Getting the Message Across

Oct 28, 2015 11:03:06 AM / by RadwellInternational posted in Behind the Scenes at Radwell International, ghosts, Halloween, Marketing, mummies, Radwell International, social media, vampires, werewolfs, zombies

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When marketing is at its best, creative people get together and create interesting, attention-grabbing content. Sometimes it's two people chatting. Sometimes it's a formal meeting of creative people. Regardless of who it is, inevitably it becomes interesting. As the thoughts flow from creative person to creative person, things tend to emerge that give flight to ideas and allow for expression in an unusual and sometimes powerful way. Other times it’s just fun and makes us laugh as we develop concepts and throw around puns. And usually it’s a little bit of everything mixed together. When it works, you definitely can feel it.

 

The other day, my co-worker, Ryan, and I were discussing creative content themed around Halloween. You might wonder what Halloween has to do with industrial automation. The answer is ABSOLUTELY NOTHING. That’s the challenging and fun part of what we do. We need to humanize what looks dry and generally uninteresting on paper. If you are running a factory operation or managing a warehouse, what we do here at Radwell International is very releveant and quite interesting. But if you like pretty pictures on Instagram and don’t know what a servo motor is, it might be a little trickier for us to grab your attention and show you who we are and what we do. That’s where the zombies come into play. Yes, you read correctly. ZOMBIES. We wanted to do something really creative. Ryan is a videographer and I am a photographer so we tend to really get ahead of ourselves when it comes to concocting ideas for elaborate, and often way out of reach, photo shoots. We wanted to plan this enormous photo shoot centering around a Halloween theme and utilizing actual employees dressed up as zombies. We usually film or photograph actual employees in our regular marketing efforts but we don’t usually put them in zombie attire with zombie make up on. That’s the elaborate part. And slightly more elaborate than holding a Radwell box and looking positive and p

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7 Ways to Maintain A Safe Warehouse Environment

Sep 30, 2015 7:00:00 AM / by RadwellInternational posted in caution, equipment, forklift, manager, pedestrian, Radical ToolBox, Radwell International, safety, Tips from the Warehouse, Warehouse

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One of the most important things to have knowledge of when working in an industrial automation or warehouse environment is maintaining a safe workplace for all levels of employees. Jim Malia, Warehouse Manager, and Gary Wenrich, Logistics Operations Manager, both at Radwell International's headquarters in Lumberton, NJ,  offered some basic operating principles that can help anyone in a warehouse environment operate in a safe manner.

PEDESTRIAN TRAFFIC IN THE WAREHOUSE: It's a great idea to set up a requirement in your warehouse that all pedestrian traffic is to use specifically marked aisles. If your warehouse doesn't designate specific aisles for pedestrians with clear markings, it's a good idea to put those markings in place. Having things clearly marked makes it easier for employees to understand the expected behavior when they are moving around in the warehouse.  All other aisles should be chained off to prevent people from walking in them while equipment is being used. If a forklift or other large machine is in use in one of the walkways, the aisle should be chained off at both ends and the alternate walkway must be used by all pedestrians. When an aisle is chained off, it let's pedestrians know that this is not a walking aisle. 

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MEET THE TEAM: ROSE MANOGUE-Radwell NJ

Sep 25, 2015 7:55:00 AM / by RadwellInternational posted in Behind the Scenes at Radwell International, Employee feature, Friends, HR, illustration, Meet the Team, RadStar, Radwell International

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