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Standards in Action: An Overview of the ISO Certification Process

ISO Certification is a process that enhances the offerings of a business. By showcasing how an organization meets or exceeds certain defined certification standards, they announce to the world the highest level of quality, safety, and efficiency in their daily methods of operation.

What is ISO? ISO is an independent, non-governmental international organization. Through its members, it brings together experts to share knowledge and develop voluntary, market-relevant International Standards that support innovation and provide solutions to global challenges.

The ISO story began in 1946 when delegates from 25 countries met at the Institute of Civil Engineers in London and decided to create a new international organization ‘to facilitate the international coordination and unification of industrial standards.' On February 23rd, 1947 the new organization, ISO, officially began operations. It operates in a similar way to this day.

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HMI Systems: An Operational Cornerstone

In this day and age, human machine interfaces are everywhere. Think about every point of contact a human has with technology and it becomes a reminder that as humans, we interact with machines in just about every aspect of our lives today. Self-service checkout at the grocery store, plugging an address into your car’s GPS or getting some cash at the ATM are all examples of instances when humans interact with an interface designed to help foster human/machine communication.

As it applies to automation equipment in a manufacturing facility, human machine interface products offer the necessary electronics to easily control automation equipment in an industrial environment. HMI products can range from a simple design with basic screen controls to a more complex touchscreen with numerous features and windows. In most environments, whether for service oriented tasks or in an industrial environment, HMI systems must be resistant to dust, water, moisture, high or low temperatures and even chemicals.

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Gedevelop GFM System: An Overview

All over the world, manufacturers in the glass fiberizing and glass wool industry are interested in increasing the quality of their products. The Gedevelop GFM System is suited for this process. It works with glass flow and collects data in real time for optimum control of the manufacturing process. This system reduces material costs and shortens production downtime.

How exactly does this system work? The Gedevelop system uses a camera which looks at the glass stream and reads information for stream diameter and stream velocity. The information is then sent to the central unit and based on set parameters, calculates the glass flow. The glass flow meter continuously measures glass flow individually for each fiberizing unit and allows the pull to be controlled within .5%. It also checks that the quality of the glass stream is at the correct level and if it isn’t, the system can make adjustments. This glass flow meter is a
non-contact, optical measurement system that calculates the flow of molten glass that falls from the bushing into the fiberizer. Many installations worldwide have proven that glass flow measurement is a very profitable investment in a short amount of payback time.

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Cost Savings with CNC Spindle Drive Retrofits

One of the repair services we provide for our customers at Radwell International is CNC spindle drive retrofits. This service is something that is designed to not only provide cost savings for our clients but also extend the life of a CNC machine tool without requiring an entire machine retrofit. We recently caught up with Mark Councilman, the CNC Sales Manager at Radwell International, based out of our Arlington, Texas location. Mark is a CNC Subject Matter Expert and has been working in the CNC area for 17 years. We had the chance to discuss a bit about CNC machines and how CNC Spindle Retrofits can save time and money for a manufacturing environment.  

What is your role at Radwell International?

My role as CNC Sales Manager is to develop & implement strategies for production, distribution, inside/outside sales, and marketing that position Radwell as a leader in the CNC support market. Currently, my day includes gathering information as I research the CNC market. Typically, I’ll review and validate current pricing on the website and process requests for CNC parts as they trickle in from ASM’s, ISM’s, and customers. I might reach out to Alan Gage with an opportunity for Radwell Verified Subs, and/or seek support from Todd Radwell for a list of parts that should be targeted for pre-certification. The facilities I worked in specialized in exchange and repair of motors, drives, power supplies, CRT’s, and control boards for the CNC market. That's how I came to be considered a subject matter expert in this area.

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Six Questions with Brian Janusz, Global Program Manager at Radwell International

Brian Janusz is an interesting person. He has been central to the redesign and remodel of Radwell International's new headquarters building in Willingboro, NJ. When he wasn't hard at work on managing remodeling and material handling systems,  he has been working with other Radwell locations on expansion plans. Brian is busy: moving frequently and quickly through the 311,000 square foot Radwell headquarters building, easily gravitating from project to project with ease. We caught up with him recently to get a glimspe into his job at Radwell International. We had to walk really quickly to catch up.

Tell us a little bit about yourself and how you came to be at Radwell International.

My education background is in Mechanical Engineering and I graduated from Virginia Tech. My first job out of college was working as a Project Engineer for Bowen Engineering, a great construction company that builds and works on water treatment plants, waste water treatment plants and large utilities. It started off as a summer internship that turned into a full time job. I learned so much from the experience, mostly from the amazing people I worked with. They taught me about project management, people management and construction. It was a difficult job to leave because there was still so much to learn. That experience has helped me enormously, in what I do at Radwell International.

How I came to Radwell: During my freshman year at college I emailed Brian Radwell looking for a summer job. He directed me to Steve Wallace and I got a position helping out in production. That first summer I did anything and everything that was needed. I delivered manual recs, organized the order shelves, cleaned units, worked with speed line testing and approving parts for orders, picked in the warehouse and just generally learned

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Best Practices in Eco-Friendly Innovation for Manufacturing and Materials Handling Industries

For many manufacturers, the prospect of moving towards eco-friendly solutions and innovations such as renewable energy is very much front of mind; however, actually implementing the necessary changes is easier said than done. Luckily, as technology develops, and the appetite for carbon neutrality increases around the globe, there are many options for saving not only the bottom line, but the environment.

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Five Ways Radwell Verified Subs Can Change Your Life

If you work in a manufacturing facility, we’ve got a product offering that can change your life. Sounds like a lofty promise, doesn’t it? Our answer is all about one of the most unique of our offerings at Radwell International: our Radwell Verified Sub Program. It is not something that is all that common to find among industrial automation service/parts providers. We get asked about this program all the time by customers who want to know what a Radwell Verified Sub is and how it can benefit them.

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Making the Move to Material Handling Automation: Five Lessons

Todd Radwell, Senior VP of Operations and Engineering for Radwell International gives his insights for those considering a move to automation.
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Standing Out in a Sea of Average: Customer Service Makes the Difference

“There are no new ideas. There are only new ways of making them felt.” -Audre Lorde

Being successful in business is a challenging experience. The pace is fast, you can be hit from all angles, and anything can happen on any given day. In almost every instance you are surrounded by competitors. All you want to do is continue to move forward and provide the service or product that your business offers in a productive and profitable way. What is it that differentiates your business from every other company out in the world offering a similar product or service? Maybe your branding is more skillful. Perhaps you use technology in a more impactful way. It’s possible you even execute better than competitors. But in almost every business, the differentiating factor truly is the customer service you provide to your clients. If your business operates with customer service as a priority, it is most likely standing out and hopefully moving forward in a positive way.

Of course everyone preaches that they are customer driven. It would be foolish for a business not to say such a thing if they hope to continue to operate successfully. But what does customer driven really translate to? What does it mean?

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways. – Richard Branson

Customer service, by definition, is the provision of service to customers before, during, and after a purchase. It is also how a product is delivered to a customer. During the many points of customer contact your company may have, it is important to evaluate performance. Is your product (or service) accessible? Is it easy to gain access? Is it cost-effective/provide value? Does it meet (or hopefully exceed) the customer’s expectations for that product or service?

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Four Ways Your Manufacturing Operation Can Go Green and Save

 

In the business climate of today, it’s no longer an option to run a manufacturing facility as greenly as possible- it's a necessity. With the rising cost of doing business, finding ways to help the environment and reduce costs is a new standard. It's a standard that many are working hard to achieve in their daily business operations.

For manufacturing facilities, with their large working spaces and equipment-driven operations, going green can be even more critical. Finding ways to help the environment can be challenging but there are four simple ways to make a decent level of “green” impact:

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