Radwell International’s Blog

Hello, my name is Lewis and I am a Bilingual Inside Sales Representative at Radwell International.

I work as part of the European team and we are responsible for the Spanish, French and Italian markets. I am mainly responsible for Spanish customers. However, as a bilingual person I have customers from all around the world.
My work duties include responding to customer inquiries via phone, email, and other forms of communication. Moreover, it’s my responsibility to inform them about the price, availability, and delivery of our products. If we do not have them available, I speak with our external sources to find what customers needs and negotiate the best price possible and if a customer would like to purchase said item, I process their orders. Sometimes there are language barriers therefore I also help with this such as accounts, returns and much more to ensure great customer satisfaction.

It’s been 51 years since the birth of the Programmable Logic Controller. We look back at the history of the PLC and how replacing hard wired relay systems changed the world of manufacturing.

It was the year 1964 when a young cunning engineer, Dick Morley, was unemployed, had a new baby, a mortgage to pay and only $1,000 in the bank. Morley had previously worked a desk job designing atomic bombs, aeroplanes and communication systems performing the duties he was instructed to do. Morley did not enjoy his job, and, at that time, he had no plans in the pipeline to create such an influential piece of automated equipment. After finding his passion for skiing, Morely quit his job and focused on his hobby which eventually lead him to engineering ideas.

Morley eventually opened up his own professional consulting firm with friend Geogre Schwenk under the name ‘Bedford Associates’’ located in Bedford, Massachusetts, USA. Morley and Schwenk worked with local machine tool firms to help them evolve into the new, solid-state manufacturing sphere. Unfortunately, as his firm progressed, he began to notice that each project he worked on was practically the same; the manufacturing industry was using similar minicomputers and Morley found himself bored.

With his creativity and his engineering motive to ‘make things work’, Morley started to wonder if he could invent a controller which could automate industrial process with multiple input/output arrangements in real time. This would alternately replace the likes of hard wired relay control systems.